JeffreyGroup - Latin America Marketing and Corporate Communications Specialists




About Us

US Hispanic

Creating Cultural Connections

The United States is now the second largest Spanish-speaking country in the world and JeffreyGroup's Latino leadership, cross-cultural experience and grassroots network has made us one of the country's leading integrated communications agencies with expertise in the U.S. Hispanic market.

But it's not all about the language - it's about the cultural connections. We understand that consumer behavior and purchasing decisions can be driven through insights about the culture that impacts a community. It's our job to help clients cut through the clutter and leverage these cultural nuances to connect with their target audience.

Whether you want to reach first-generation immigrants or the "new" Hispanic consumer: U.S.-born, English-dominant and acculturated, JeffreyGroup can help you engage your audience in a culturally relevant and impactful way that generates tangible results. We know how to reach business audiences and opinion leaders through traditional media as well as a wide array of digital platforms in the Hispanic space. And when a program needs on-the-ground local expertise and support, in addition to our own New York and Miami offices, we call upon our network of experienced Local Service Partners located in major U.S. Hispanic markets across the country.

President Mike Valdés-Fauli Talks About the US Hispanic Market
from the blog

Lunching and Learning

I remember being three years old, sitting at the table in front of a cold bowl of soup I refused to eat. I rarely defied my father, but I chose that particular...

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Making Latin America Go Viral

Coming to JeffreyGroup was no accident, since my life has prepared me to promote Latin America.

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The 1-2-3 Combo That Guarantees a Knockout Interview

As a former journalist (and now, as a media trainer), I’ve given a slew of interviews… and I’ve watched even more.

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Lessons in Media Relations: Carnaval Style

I stood in line, fake diamonds hanging from my elaborate purple sequin outfit. With five-inch-heeled boots and 20 pounds of feathers on my back, I was ready to ...

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Five Tips for Enhancing Your Interpersonal Communication

I was born in Honduras and came to the US at the age of eight. What I remember most is the frustration I felt wanting to communicate in school and being unable ...

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Three PR Lessons Learned from the FIFA World Cup

As the FIFA World Cup unfolds in Brazil, fans from around the globe are witnessing the thrill of winning, the disappointment of losing and the drive and dedicat...

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Ten Tips for Promoting Your Destination Abroad

With the activities of international travelers now accounting for 9.5 percent of global GDP and employing 266 million people worldwide, and with global foreign ...

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Preparing for a Career in International PR

In the summer of 2011, I was living in Rocinha, Rio’s de Janeiro largest favela or “shantytown”. I had opted out of a traditional study abroad for the cha...

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Two phrases that will get you far in the corporate world: Please and thank you

We all know that to excel at any job you need to have a range of technical skills. While job hunting in college some time ago, I came across a career developme...

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When Michael Jackson died

One June winter evening several years ago in São Paulo, Brazil, I was at the lobby of our JeffreyGroup office waiting for our local managers to join me for din...

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The World Cup, A Corporate Legacy

From the time Brazil was chosen to hold the 2014 FIFA World Cup, there has been much discussion on what it should or could mean to the country for it to host th...

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Spoiler Alert: Millennials will change the PR world

Everyone is talking about millennials these days. Every week there seems to be a new article or story criticizing, questioning or praising this generation. Are...

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No More Spanglish, Por Favor

As a native New Yorker whose local public school didn’t even offer the option of studying a foreign language until seventh grade, I was thrilled to arrive in ...

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The Final Barrier

Study Shows Importance of Social Media in B2B Communications. When, in the mid 2000’s social media proved to be a powerful means of reaching potential cust...

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Can Crises in Social Media Be Prevented?

After a crisis occurs is probably one of the few times when all senior executives of a company-- regardless of their areas of responsibility–agree to stop wha...

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Online interaction between consumers and businesses is intense, and growing. In this survey made ​​exclusively with young web and social media "heavy users,...

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Social Networking in Latin America: The Personal Culture of Business

In Brazil and Latin America business is often done a bit differently. Culturally, it’s actually OK to connect on Facebook, to share photos of your kids, a vid...

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Think Locally

There is a distinction between a global strategy that is tweaked for local consumption and one that includes local knowledge, experience and input in its creati...

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The Communications Landscape in Brazil | Our Perspective

As the world’s fifth-largest country with 200 million people located in an area of more than 8 million square meters (3.2 million square miles), Brazil’s nu...

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Managing Communications in Mexico | Our Perspective

Over the last decade Mexico has experienced a remarkable evolution in marketing, corporate communications and public relations. In this increasingly democratic ...

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How To Move From Media Stalker To Valuable Source

We’re not stalkers, we just really need the media to publish our client’s news, right? After all, it’s important to us, shouldn’t it be important to the...

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Managing Communications in Latin America

Although you’ve probably heard that Latin America is home to more than 500 million people, the population that most clients want to reach is very concentrated...

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Cyber Arms Race Heats Up for Media and Antivirus Firms

Since the discovery of the sophisticated cyber-saboteur worm Stuxnet in 2010, the world’s technology media has opened the floodgate on openly talking about th...

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Five Tips to Ensure Your Next Event is a Success

Brand managers, make the most of your event marketing strategy and execution the first time.

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Hispanicize: The Latino ‘South by Southwest’ set to take Miami by storm

“This is the perfect city for this type of event,” Mike Valdés-Fauli says. “There are a lot of Hispanic communities, but Miami is a city of the future, a...

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To Effectively Communicate With Hispanics, Go to Those With Expertise

Would you visit your family’s general practitioner to examine your eyesight? The answer is probably no, because specialization is critical to taking care of ...

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Crisis Communication in the Age of Social Media

In the days before social media, a company’s crisis would play out something like this: company commits error, mainstream media reports it, the apology comes ...

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Providing Healthcare is Complicated and Expensive - Communications Isn't

Healthcare reform is complicated. Figuring out how to provide healthcare for millions of uninsured and underinsured patients is expensive. But merely providing...

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Businesspeople Should Study Communications

The biggest challenge in the PR business is finding talent. Traditionally, the sector has sought those with journalism and communications skills. Get people w...

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Chatting Without A Keyboard?

I was riding the subway in New York City last Sunday when a family of four got on the train. It looked like they had been out together to go to a museum or stre...

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Something Remarkable is Happening in Latin America

Most forecasts are predicting economic growth of more than 5% this year for Latin America overall. That means increasing numbers of Latin Americans rising above...

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The First Emerging Market

A fascinating 16-page special report in The Economist (September 11 issue) takes a look at the two-century-long roller coaster ride mixing of exaggerated optimi...

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And, on a Personal Note, Another Digital Divide...

Lately I’ve been seeing a lot of evidence of a huge split between those who sit at the computer for work and those who don’t. For someone born in the 1950 I...

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My New Chair

Ordering a chair over the Internet didn’t seem like a particularly good idea; sort of like clothing, it’s probably best to try it in person. But I had seen ...

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Find out more

  • Airbnb
  • Airbus
  • Amazon
  • American Airlines
  • Bayer
  • Boehringer Ingelheim
  • Facebook
  • FireFox
  • Hilton Worldwide
  • Inmarsat
  • Johnson & Johnson
  • Kaspersky
  • Nestle
  • Nikon
  • Novartis
  • Red Hat
  • Salesforce
  • Victaulic
  • Xerox
Agency News

Lessons from Brazil Soccer: How to Manage a PR Crisis

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Brands Cannot Ignore Online Discussions

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